Shipping policy

Where we ship

We currently ship within Egypt.

Processing time

Orders are typically processed within 1–2 business days. During peak periods, processing may take slightly longer.

Delivery time

Standard Delivery: 2–5 business days

Delivery times may vary slightly depending on your city and courier conditions.

Shipping fees

Standard Shipping: EGP 100

Shipping fees are displayed at checkout before you place your order.

Order confirmation

We may contact you via phone or message to confirm your order before shipping. Please ensure your contact details and shipping address are accurate.

Cash on Delivery (COD)

Cash on Delivery is available. Please have the exact amount ready upon delivery.

Address issues & failed delivery attempts

If the address is incorrect or we’re unable to reach you for confirmation/delivery, the order may be canceled or rescheduled. Additional delivery fees may apply for reshipment.

Damaged, missing, or incorrect items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with clear photos so we can assist you.

WhatsApp: +49 1575 1983311